SMS Terms & Conditions

1. Program Description

Midland Brothers Detailing offers an SMS messaging program for appointment confirmations, scheduling updates, service reminders, and customer service communications. By opting in, you agree to receive text messages from us at the phone number you provide.

2. Message Frequency

Message frequency varies based on your interactions with us. Typically you can expect 2-6 messages per service engagement, including appointment confirmation, scheduling updates, and follow-up communications. You will not receive marketing messages unrelated to your service.

3. Message & Data Rates

Message and data rates may apply based on your mobile carrier and plan. You are responsible for any charges incurred. Standard messaging rates from carriers like AT&T, Verizon, T-Mobile, and others apply. Check with your carrier for details on your specific plan.

4. Opt-Out Instructions

To opt out of SMS messages at any time, text STOP to the number from which you received our messages. You will receive a one-time confirmation message confirming your opt-out. We will immediately cease sending SMS messages to your number. Standard message and data rates may apply for the opt-out confirmation message.

5. Help & Support

For assistance, text HELP to the number from which you received our messages, or contact our customer support team at (850) 225-6538 or midlandbrothersdetailing@gmail.com. We are available to assist you Monday through Friday during normal business hours.

6. Supported Carriers

Our SMS program is supported by all major U.S. carriers including AT&T, Verizon, T-Mobile, Sprint, Metro by T-Mobile, Cricket, Boost Mobile, U.S. Cellular, and most regional carriers. Message delivery is subject to your carrier's network availability and is not guaranteed.

7. Privacy & Data Usage

Mobile opt-in data and phone numbers collected for SMS purposes are used exclusively for providing our detailing services and related communications. We do not sell, rent, share, or distribute your mobile information or opt-in data to third parties for marketing purposes. See our Privacy Policy for full details on how we protect your information.

8. Changes to SMS Terms

We may update these SMS Terms & Conditions from time to time. Changes will be posted on this page with an updated effective date. Continued use of our SMS service after changes constitutes acceptance of the updated terms.

1. Services

Midland Brothers Detailing provides mobile auto detailing services including but not limited to full detailing, ceramic coating, interior detailing, paint correction, maintenance washing, wheel polishing, and headlight restoration. All services are performed at the customer's specified location.

2. Booking & Appointments

Appointments are subject to availability. We will contact you within 24 hours of your booking request to confirm date, time, and location. A deposit may be required for ceramic coating and large projects. We reserve the right to reschedule due to inclement weather or unforeseen circumstances.

3. Pricing & Payment

All quoted prices are estimates based on vehicle type, size, and condition as described by the customer. Final pricing may vary upon physical inspection. Payment is due upon completion of services unless otherwise agreed. We accept cash, major credit cards, Apple Pay, and Google Pay.

4. Cancellation Policy

We require at least 24 hours notice for cancellations. Late cancellations or no-shows may be subject to a cancellation fee. Repeated cancellations may require a non-refundable deposit for future bookings.

5. Satisfaction Guarantee

If you are not completely satisfied with our service, please notify us within 48 hours. We will re-detail the areas of concern at no additional charge. This guarantee does not cover pre-existing damage or conditions disclosed prior to service.

6. Limitation of Liability

Midland Brothers Detailing will exercise reasonable care in performing all services. We are not liable for pre-existing damage, wear and tear, or manufacturer defects. Our maximum liability is limited to the cost of the services performed.

1. Information We Collect

When you submit a booking request, we collect your full name, phone number, email address, street address, city, ZIP code, vehicle information (make, model, year), service preferences, preferred date and time, and any condition notes you provide. This information is used solely to process your booking and provide our services.

2. How We Use Your Information

Your information is used exclusively for: scheduling and confirming appointments, communicating about your service, processing payments, and improving our customer experience. We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Data Storage & Security

Your booking data is stored securely and accessed only by authorized Midland Brothers Detailing personnel. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

4. SMS & Communications

By providing your phone number and opting into SMS communications, you consent to receive text messages from Midland Brothers Detailing regarding your inquiries, appointment confirmations, scheduling updates, and service-related notifications. Message frequency varies based on your appointments and interactions with us — typically 2-6 messages per service engagement.

Message and data rates may apply depending on your mobile carrier and plan. You are responsible for any charges incurred. Mobile opt-in data and phone numbers collected for SMS purposes are never sold, shared, or used for third-party marketing.

To opt out of SMS messages at any time, reply STOP to any text message you receive from us. After sending STOP, you will receive a one-time confirmation message and we will cease sending SMS messages to your number. For assistance, reply HELP or contact us directly at (850) 225-6538. Message delivery is dependent on your carrier and network availability. We are not responsible for delayed or undelivered messages.

For email communications, you may opt out at any time by clicking the unsubscribe link included in every email or by contacting us directly. See our SMS Terms & Conditions for full details.

5. Third-Party Services

We may use third-party services (such as payment processors and scheduling tools) to facilitate our business. These providers have their own privacy policies and we encourage you to review them. We only share the minimum information necessary for these services to function.

6. Your Rights

You have the right to request access to, correction of, or deletion of your personal information. To exercise these rights, contact us at midlandbrothersdetailing@gmail.com or call (850) 225-6538. We will respond to your request within 30 days.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.